Help Centre
390 FAQ — Quick Answers for You
Get answers to the most frequently asked questions about the 390 platform — from how to sign up to account security and MYR payment methods. Everything is laid out clearly for Malaysian users.
✦ How to Register an Account
✦ How to Log In
✦ MYR Deposits
✦ Instant Withdrawals
✦ Account Security
✦ Slots & Live Casino
✦ Sports Betting
✦ Mobile App
✦ How to Register an Account
✦ How to Log In
✦ MYR Deposits
✦ Instant Withdrawals
✦ Account Security
✦ Slots & Live Casino
✦ Sports Betting
✦ Mobile App
Everything You Need to Know About 390
390 is built for Malaysian users who want an online entertainment experience that's simple, secure and enjoyable. Whether you're a new user wondering how to get started or a long-time member with a technical question, this section has clear and practical answers for you.
Click on any question to read the full answer. If you still can't find what you're looking for, reach out to our support team at [email protected].
Registering a 390 account is free and takes less than 3 minutes. Visit the Register, fill in your basic details such as name, phone number and email, then set a strong password. Verify your account via the OTP code sent to your phone, and you're all set to get started. Only one account is permitted per individual.
Go to the Log In and enter your registered phone number or email along with your password. If you've forgotten your password, use the "Forgot Password" function to reset it via SMS or email. Always log out after using a shared device to keep your account secure.
Yes, the 390 platform is fully optimised for all mobile devices, including Android and iOS. You can access it directly through your mobile browser with no additional installation required. For a smoother, faster experience, download the official 390 app from the Download App available on Android.
390 offers a wide range of game categories to suit every preference. Under the Casino, you can enjoy slots, baccarat, roulette and Live Casino with real dealers. Sports fans will find football, basketball, cricket and more available through our Match Odds. Local Malaysian lottery options are also available under the Lottery.
390 accepts a range of popular payment methods in Malaysia, including online bank transfers (internet banking), DuitNow, Touch 'n Go eWallet and GrabPay. All transactions are processed in MYR and secured with the latest encryption standards. No additional fees are charged for deposits made via these local payment methods.
Withdrawals to local Malaysian bank accounts are typically processed within 15 to 60 minutes on business days. Make sure the bank account details you have registered are accurate and match the name on your 390 account. Withdrawal requests submitted on weekends or public holidays may take slightly longer.
The minimum deposit at 390 is RM 10, making it easy for all users to get started without a large commitment. Maximum deposit limits vary depending on your chosen payment method and account verification level. For details on the deposit limits applicable to your account, check your account settings or contact our support team.
Use a unique, strong password combining uppercase and lowercase letters, numbers and symbols. Never share your login credentials with anyone and avoid accessing your 390 account over public WiFi. Enable two-factor authentication (2FA) where available, and contact us immediately if you notice any suspicious activity on your account.
Yes, the 390 platform is fully available in Bahasa Melayu, designed specifically to make things easier for Malaysian users. All navigation menus, notifications, game guides and transaction information are displayed in clear, easy-to-understand language — so every user can enjoy the platform without any language barrier.
The 390 support team is available 24/7 to assist you. You can reach us by email at [email protected]. For general enquiries, you may also refer to this page or our Terms and Conditions section. We aim to respond to every enquiry within 24 hours.
The 390 platform is strictly for users aged 18 and above. All registrations are subject to age verification, and we reserve the right to request identification documents at any time. 390 takes the protection of minors seriously — if you share a device, always log out after each session. Read more on the Responsible Gaming ours.
Yes, 390 provides self-control tools to support responsible gaming. You can set daily or weekly deposit limits, take a cooling-off period, or apply for self-exclusion through your account settings. These tools can be activated at any time and are designed to protect your wellbeing. Visit the Responsible Gaming for the full guide.
Still Have Questions?
If your question isn't listed above, the 390 support team is ready to help. Contact us by email or get started by creating your free account today.
Contact us: [email protected]